From the time we started school we were taught to work hard, study hard, do our best and we will get ahead. Then when the best technician becomes a manager all of that has to be turned on its head. Why?
We are all oriented to either minimizing pain or maximizing reward. This is what plays out related to conflict resolution versus collaboration. This article addresses the benefits of collaboration in the workplace and how you can create a more collaborative environment. Pioneering companies get it.
We all negotiate with others. Sometimes the other party can be very difficult to work with. Our best option may to avoid that negotiation and go elsewhere, but sometimes that is not an option. This article addresses this issue.
This article addresses how to turn a crises into a collaboration. We can learn from hostage negotiators and their success rate is phenomenal. So what can you do to help yourself when you feel like you are in a crises with someone else?
From the book Peaceful Resolutions a summary of one of the steps to resolving conflict is a free six sided pocket guide (that fits in your pocket). One of the six sides of the tri-fold pocket guide offers Ten Steps for an Interest-Based Resolution. This 10 step summary process is elaborated on in this text.
In a negotiation each party enters into the negotiation with a position and series of interests. How we explore those interests goes a long way towards reaching a mutually acceptable alternative with the other party. Asking key questions appropriately makes a real difference in the outcome.
As someone who concentrates on resolving conflict, negotiating winning solutions and inspiring leaders I want to offer you some relatively simple tips to help make the start of the new year better for you related to potential conflicts with customers and staff. You are not alone. Consider this commentary and reach out to mentors to explore how these or similar ideas may work best for you in your situation.
Is conflict hampering your results? This book helps leaders to focus on the tasks at hand, provide them with confidence when navigating difficult situations, and gain peace in professional and personal relationships. The Collaboration Effect provides the tools you need for active listening, connecting with others, and negotiating closure even with difficult people. After reading this book you will take actions to overcome tough situations and enhance collaboration with others.
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