August 13th, 2018
Two women with big smiles with one shaking hands with a man

Whether in business or in a negotiation, how can you improve collaboration? This can be difficult in business and especially in a negotiation with a difficult party. You have to work to keep your team focused and to help your team to stay focused and keep their eye on the ball. It is important not to be distracted by personalities, negative commentary and other distractions. So what should you do?

August 6th, 2018
White male with a stern look on his face.

What is a difficult hard bargainer and how can you possibly work with such a person? We all run into folks like this at times. This can cause frustration and consternation. Do we take the time to explore what is behind this negative approach? Should we? How would we do that if we did? How can we work with them?

July 23rd, 2018
Triangle with Time, Money, Quality

Personal attention is one of the keys for collaboration.  What does personal attention mean?  We tend to focus on quality time with friends and family, but how can this play out at work or in a negotiation?

July 9th, 2018
A man walking away on a narrow boardwalk with tall sea grass on either side.

When is it time to walk away from a negotiation? In short, when a trusted third-party advisor counsels you that is time to let it go. When mediation is not an option. When you are focused on sunk costs to recover rather than pertinent information now. When your focus is on fairness rather than objective criteria. There are many reasons why negotiations fail and why collaboration may not work. After all collaboration is hard. If the other party does not want to collaborate that pretty well ends the reason for trying to go forward.

July 2nd, 2018
Human hand pointing to digital side of face and robot hand pointing to other half of human face

It was my pleasure to attend the CTI NACVA conference at Caesars Palace in Las Vegas and hear a wonderful key note by Tim Urban on AI and the future. I wanted to share some of what I took away from his comments that I thought you too would find of interest.

June 25th, 2018
Two blue images of people icons with a larger one to the left and a partially embedded smaller one on the right.

In general, when someone comes with a question the typical response is to respond with an answer or what we believe to be a solution. This sets up a supply process for answers, but is this what is really needed? If we want collaboration, because that increases team work, reduces resources, reduces toil, reduces stress and increases productivity and therefore profit, there are three things to consider.

June 11th, 2018
Hand and face wit multiple colors of reds and yellows with only the eyes not painted

Fostering creativity at work can produce some pretty fantastic results. This article focuses on creativity and offers some creative ways to promote this process at work. Last month I had the opportunity to attend a presentation by Araela Kumaraea, an Assistant Professor at the University of Minnesota at the annual Conflict Resolution Minnesota Conference in St. Paul for mediators. She shared some ideas that we practiced in class. Upon reflection and a little research, I wanted to offer you some ideas too.

June 4th, 2018
A young woman with her right hand to her head looking down very concerned

We all have things we worry about.  Often we take our negative feelings and enhance them by making them even worse as we worry about them.  What can we do about this to help our brains, our bodies and our self-image?   This article focuses on this and offers some very constructive ideas.

May 21st, 2018
Three adult women having coffee while having a pleasant conversation in a coffee shop booth

A great negotiation often has four parts related to building relationships, listening for understanding, educating for enlightening and negotiating winning solutions. However, the question remains how much small talk is necessary to build the relationship and is it really necessary?

That is the focus on this article.

May 14th, 2018
Two shadows of individuals having a discussion with each other with the scales of justice in the background

Working with clients with issues at the IRS there are five steps to consider along the way. These are preparation, discussion, clarifying interests, negotiation, documentation of the agreement.  These five elements are addressed in terms of an IRS negotiation.  It is not always possible to have a wonderful negotiation, but these five steps can certainly increase the probability of success.

May 7th, 2018
A pair of worn white roller skates with long red shoe laces

Two very real-world questions for you are: how should you dress for a negotiation, mediation, conflict resolution or a collaboration; and how may your dress influence the process?

How you dress may not really matter, but on the other hand dress may be very important. Whether it is or not here are some things to consider.

April 30th, 2018
lower blue hand and upper red hand with some key words imprinted on the hands giving each other "five" for cooperating so well with each other

Over the last four weeks I have focused on why collaboration is important in the workplace, why collaboration is hard, why collaboration doesn’t always work, why collaboration is better than competition, and now I am tying things together with how collaboration can help grow your business.