June 25th, 2018
Two blue images of people icons with a larger one to the left and a partially embedded smaller one on the right.

In general, when someone comes with a question the typical response is to respond with an answer or what we believe to be a solution. This sets up a supply process for answers, but is this what is really needed? If we want collaboration, because that increases team work, reduces resources, reduces toil, reduces stress and increases productivity and therefore profit, there are three things to consider.

June 11th, 2018
Hand and face wit multiple colors of reds and yellows with only the eyes not painted

Fostering creativity at work can produce some pretty fantastic results. This article focuses on creativity and offers some creative ways to promote this process at work. Last month I had the opportunity to attend a presentation by Araela Kumaraea, an Assistant Professor at the University of Minnesota at the annual Conflict Resolution Minnesota Conference in St. Paul for mediators. She shared some ideas that we practiced in class. Upon reflection and a little research, I wanted to offer you some ideas too.

June 4th, 2018
A young woman with her right hand to her head looking down very concerned

We all have things we worry about.  Often we take our negative feelings and enhance them by making them even worse as we worry about them.  What can we do about this to help our brains, our bodies and our self-image?   This article focuses on this and offers some very constructive ideas.

May 21st, 2018
Three adult women having coffee while having a pleasant conversation in a coffee shop booth

A great negotiation often has four parts related to building relationships, listening for understanding, educating for enlightening and negotiating winning solutions. However, the question remains how much small talk is necessary to build the relationship and is it really necessary? That is the focus on this article.

Small talk

May 14th, 2018
Two shadows of individuals having a discussion with each other with the scales of justice in the background

Working with clients with issues at the IRS there are five steps to consider along the way. These are preparation, discussion, clarifying interests, negotiation, documentation of the agreement.  These five elements are addressed in terms of an IRS negotiation.  It is not always possible to have a wonderful negotiation, but these five steps can certainly increase the probability of success.

May 7th, 2018
A pair of worn white roller skates with long red shoe laces

Two very real-world questions for you are: how should you dress for a negotiation, mediation, conflict resolution or a collaboration; and how may your dress influence the process? How you dress may not really matter, but on the other hand dress may be very important. Whether it is or not here are some things to consider.

April 30th, 2018
lower blue hand and upper red hand with some key words imprinted on the hands giving each other "five" for cooperating so well with each other

Over the last four weeks I have focused on why collaboration is important in the workplace, why collaboration is hard, why collaboration doesn’t always work, why collaboration is better than competition, and now I am tying things together with how collaboration can help grow your business.

April 23rd, 2018
Woman looking at eleven circles tied together by lines with faces inside the circles.

Wait a minute. Isn’t competition good in the work place? Isn’t competition what makes America great?

The question really is which is better for your team?

You are only as good as your weakest link when the chain breaks. You might have one super link in the chain, but that does not matter when the chain breaks. By shoring up your weakest link the entire chain is stronger.

April 16th, 2018
Swan not sharing pond with ducks

It has been demonstrated that collaboration is important in the work place and it works. It has also been shared why collaboration is so hard. Today’s focus is on why collaboration does not work.

April 9th, 2018
Two geese with one acting in an aggressive posture

From the time we started school we were taught to work hard, study hard, do our best and we will get ahead. Then when the best technician becomes a manager all of that has to be turned on its head. Why?

April 2nd, 2018
Five fits with participants from various backgrounds coming together with a fist bump as a team

We are all oriented to either minimizing pain or maximizing reward. This is what plays out related to conflict resolution versus collaboration. This article addresses the benefits of collaboration in the workplace and how you can create a more collaborative environment. Pioneering companies get it.