April 16th, 2018
Swan not sharing pond with ducks

It has been demonstrated that collaboration is important in the work place and it works. It has also been shared why collaboration is so hard. Today’s focus is on why collaboration does not work.

March 12th, 2018
Storm clouds on the left give rise to blue sky on the right

When you form a new relationship through a negotiation everyone feels very good, but inevitably something comes up. Someone misses a deadline, quality was not what was anticipated, terms have been interpreted differently between the parties, or something else has happened to negatively impact the relationship. When something like this happens, the relationship can turn stormy. This commentary addresses how to bring the relationship back. There are three keys. These are: be empathetic, potentially change the participants, and consider reframing the issue.

March 5th, 2018

We all negotiate with others. Sometimes the other party can be very difficult to work with. Our best option may to avoid that negotiation and go elsewhere, but sometimes that is not an option. This article addresses this issue.

February 19th, 2018

When we think about training and negotiation this may conjure up negative feelings. I want to promote that this can be fun and at the same time all of us can improve our negotiating skills. Not everyone can be a great negotiator, but we all can improve. Let's take a positive approach to negotiations and see what happens!

February 12th, 2018

In a negotiation when one party throws out a number that is anchoring your price. You could do it or the other party could do it, but once a number has been offered that tends to be an anchor as a starting point for negotiations. What are the implications? That is the point of this article.

February 5th, 2018

Do you know the saying “Prior Planning Prevents Poor Performance”? The same holds true for negotiations. Some plan to come to a meeting and hear what the other side has to say reacting to the offer of the other side. What happens if you run through “what if” scenarios? Do you know your holes in your approach?

January 22nd, 2018

This article addresses how to turn a crises into a collaboration. We can learn from hostage negotiators and their success rate is phenomenal. So what can you do to help yourself when you feel like you are in a crises with someone else?

January 15th, 2018

From the book Peaceful Resolutions a summary of one of the steps to resolving conflict is a free six sided pocket guide (that fits in your pocket).  One of the six sides of the tri-fold pocket guide offers Ten Steps for an Interest-Based Resolution.  This 10 step summary process is elaborated on in this text. 

January 8th, 2018

In a negotiation each party enters into the negotiation with a position and series of interests. How we explore those interests goes a long way towards reaching a mutually acceptable alternative with the other party. Asking key questions appropriately makes a real difference in the outcome.

January 2nd, 2018

As we start a new year, it pays to reflect on how we make a difference in our vocation and what we may want to do differently with the start of this new year.  This article explains how.

December 26th, 2017

As someone who concentrates on resolving conflict, negotiating winning solutions and inspiring leaders I want to offer you some relatively simple tips to help make the start of the new year better for you related to potential conflicts with customers and staff. You are not alone. Consider this commentary and reach out to mentors to explore how these or similar ideas may work best for you in your situation.

December 18th, 2017
In business two elements can continually be at odds with one another. These items are trust and transparency. Transparency is clearly a good idea, but when is to much a bad idea? This article explores this question with employees and then looks at this question related to a negotiation.

In business two elements can continually be at odds with one another. These items are trust and transparency. Transparency is clearly a good idea, but when is to much a bad idea? This article explores this question with employees and then looks at this question related to a negotiation.