January 15th, 2018

From the book Peaceful Resolutions a summary of one of the steps to resolving conflict is a free six sided pocket guide (that fits in your pocket).  One of the six sides of the tri-fold pocket guide offers Ten Steps for an Interest-Based Resolution.  This 10 step summary process is elaborated on in this text. 

January 2nd, 2018

As we start a new year, it pays to reflect on how we make a difference in our vocation and what we may want to do differently with the start of this new year.  This article explains how.

December 26th, 2017

As someone who concentrates on resolving conflict, negotiating winning solutions and inspiring leaders I want to offer you some relatively simple tips to help make the start of the new year better for you related to potential conflicts with customers and staff. You are not alone. Consider this commentary and reach out to mentors to explore how these or similar ideas may work best for you in your situation.

December 18th, 2017
In business two elements can continually be at odds with one another. These items are trust and transparency. Transparency is clearly a good idea, but when is to much a bad idea? This article explores this question with employees and then looks at this question related to a negotiation.

In business two elements can continually be at odds with one another. These items are trust and transparency. Transparency is clearly a good idea, but when is to much a bad idea? This article explores this question with employees and then looks at this question related to a negotiation.

December 11th, 2017

This article summarizes lessons learned from interviews from 30 executives on lessons learned from positive and negative encounters.  We all can learn from these.

December 4th, 2017

What do you think? Does a reputation for collaboration or for competition suggest an advantage at the bargaining table?  We both know you cannot control what others say about you, but you can control what you do and how you do it. You only have one reputation and once that is tarnished you are in trouble. So what type of reputation should you try to cultivate?

November 20th, 2017

Our brains are 98% and 2% rationale and yet we approach negotiations as if they are to be rationally resolved. This article focuses on your emotions and their emotions and how to address diffusing your and their emotions to focus on facts, issues, feelings and interests to work towards a resolution around particular issues.

November 6th, 2017

In negotiations the parties have positions and negotiators ask questions to determine interests, but what happens when the real underlying issues resolve around values? As a set of general rules it is a good idea to “consider interests and values separately, engage in relationship building dialogue, appeal to overreaching values, and confront valued differences directly” according to the consensus building institute. The link offers several good examples. I would like to explore these four steps with you regarding a personal situation of mine recently. Keep in mind not all situations have a happy ending.

October 23rd, 2017

This is a part I blog being offered October 23, 2017  with part II being issued October 30, 2017.

Just the thought of negotiations can cause stress.  More recent articles from neuroscientists provide some insights on what we can do to address stress proactively before, during and after a negotiation to minimize threats.  This week this blog focuses on attitude, preparation and trying to be friendly.  Next week the focus is on clearing the mind of worry, balance and emotional charged negotiations. 

October 8th, 2017

Personalities do matter in negotiations.  In this blog I look at work completed by Myers and Briggs to help you and to help you with others, and then I offer you three ideas to improve your negotiation skills.  Not everyone can be a great negotiator, but everyone has the potential to improve their negotiation skills

October 1st, 2017

I want to tell you a story about the power of “Thank you” from a recent negotiation I was involved with the IRS and offer this to you relative to your negotiations with the IRS or others. This also ties into what I have learned from neuroscientist about how our brains work and that we are more receptive to other’s ideas when approached positively, warmly and openly.

September 11th, 2017

When things go wrong in a negotiation often there is a quick escalation, conflict increases and the two stinky twins of BO (blaming others) and BS (blaming self) become pronounced. What is the result? Escalation, litigation and entrenchment. I want to suggest three ideas for a better way.