February 22nd, 2018

Peaceful Resolutions

The neuroscience Implications of breathing, mindfulness, sleep and the SCARF model are introduced and applied to the areas of negotiation, facilitation and mediation.

Key points from today’s session focus on:

  • The Art of De-Escalation
  • The Art of Communication
  • The Art of  Conversation
  • The Art of Discussion
  • The Art of Listening
  • The Art of Negotiation
  • The Art of Mediation
  • The Art of Compromise
  • Virtual Approaches

Key elements include listening and understanding the FIFI model of Facts, Issues, Feelings and Interests.

In short it is about “Love Thy Neighbor – Show Respect.”

The 10 key steps to compromise are addressed and discussed to take appropriate actions.

  1. Define the problem
  2. Listen to understand the emotion and the facts associated with the issue
  3. Identify and clarify interests
  4. Generate solutions
  5. Determine the impacts of solutions
  6. Evaluate the impacts of the solutions on stakeholders
  7. Select a solution
  8. Consider implementing a solution or backing up to an earlier step
  9. Test the solution
  10. Consider  BATNA or WATNA
Bloomington, Minnesota
CPI Twin Cities
Executive Forum