Past Speaking Events

Following the panelists presentations Raj Sethuranju will lead the group in small circles with a question(s) to demonstrate the application of a circle keeper and discuss how this is different from a facilitative discussion.

The group will discuss within their circles what worked and did not work well in their circle and share this with the entire group.

Learn about positive techniques for:

• de-escalation
• verbal and non-verbal communication
• listening
• negotiation
• and mediation

Join author and ADR provider Mike Gregory for a review of his 60 steps to peaceful conflict resolution.  Learn about positive techniques for: de-escalation, verbal and non-verbal communication, listening, negotiation and mediation.  In addition, presenter will address how to explore innovative solutions and how to create trust and stronger relationships

This session focuses on lessons learned regarding leadership and developing the leader within each of us.

From Mike’s book, The Servant Manager: 203 tips from the best places to work in America, Mike offers interactive training related to how to manage your time effectively and how to delegate effectively.   Having taught front line managers over 16 years, and as a manager at all levels of management, Mike has found this one of the toughest lessons to learn for front line managers.  To make this process more user friendly and fun participants will interactively learn the benefits and pitfalls associated with delegation and take away practical tips on how to share and u

We lose our tempers. We work with those that lose their tempers. How can we maintain ours and help others maintain theirs through a process of de-escalation when involved with a negotiation? Besides the PPT presentation I offer two handouts regarding key points from neuroscience related to de-escalation and negotiation.

During this session participants are provided with factual information associated with Estate and Gift Tax returns, and  pointers are provided on how to avoid an audit and what to do if an estate or gift tax return is audited by the IRS.   Elements of neuroscience are applied to address conflict resolution with real world examples that illustrate the principles of valuation and dispute resolution.

A brief background on the IRS organization as it relates to Estate and Gift tax issues is presented to provide the participant with insight into the various silos and different cultures associated with business appraisal issues.  The process of both the national and local classification process in Estate and Gift tax is presented and issues related to an examination explored to provide insight of what to do to avoid an audit and what to do if audited.

This session presents interactive ideas to help you and your team enhance effectiveness by incorporating ideas from two of Mike’s books, The Servant Manager: 203 tips from the best places to work in America and Peaceful Resolutions.   After discussing some lessons learned from neuroscience on how our brains work, tips are presented that explore what it means to serve over self-interest, invest in each other, bring the right attitude, and to apply the habits of successful people to help you improve as well.   Specific tips are presented to

In this session Mike takes his 28 years of IRS technical and management experience and provides participants with what they need to know regarding best practices with IRS examiners.  After two initial examples, Mike offers some insights from neuroscience given his emphasis on CONFLICT RESOLUTION, and then explains how to work with the key players on any examination.  An example with an estate or gift tax return is chosen given its narrower focus, but the implications can be applied to any type of return and any issue.  At the end of the session Mike offers to share additional information to