Compared with people at low-trust companies, people at high-trust companies report: 74% less stress, 106% more energy at work, 50% higher productivity, 13% fewer sick days, 76% more engagement, 29% more satisfaction with their lives, 40% less burn out.
America has a civility problem. 63% of Americans believe that we have a major civility problem and 71% believe it is getting worse.
Research shows that 60-80% of all difficulties in organizations stem from strained relationships between employees, not from deficits in individual employee’s skill or motivation.
The typical manager spends 25-40% of his or her time dealing with workplace conflicts. That’s one to two days of every work week.
More than 50% of employers report having been sued by an employee.
Fortune 500 Senior Executives spend 20% of their time in litigation activities.
Organizations adopting conflict resolution processes, like mediation, report 50-80% reductions in litigation costs.
32% of employees are engaged at work and 51% were not engaged at work.