Thoughts and Insights by Michael Gregory

Conflict Resolution

Red hand with the capital letters NO exclamation point in white - implying talk to the hand - No way
December 3rd, 2018

This is How Negative Emotions Impact Negotiations

When we are angry, we flood our body with various chemicals and hormones. That can be very negative in a business setting. This article addresses how to address anger or sadness in a negotiation.

A shape of the brain with key words describing emotions
November 26th, 2018

Here are the last four of seven ways to be more persuasive based on neuroscience

The first three ways to be more persuasive base on neuroscience were presented in this blog on November 19, 2018. Given the length of the blog here are the last four for closure. Enjoy! What are the influences that persuade us to change are minds?  Tali Sharot is the author of a new book entitled The Influential Mind: What the Brain Reveals About Our Power to Change Others that offers some great ideas.  She suggests seven key thoughts on this topic that I found very insightful that I thought you may find interesting too.  Here are the last four:

The shape of a brain with words describing feelings written within the shape
November 19th, 2018

Here are the first three of seven ways to be more persuasive based on neuroscience

What are the influences that persuade us to change our minds? Tali Sharot is the author of a new book entitled The Influential Mind: What the Brain Reveals About Our Power to Change Others . She offers some great ideas. She suggests seven key thoughts on this topic that I found very insightful. I thought you may find these interesting too. 

Clear pool of water with fish swimming near the surface
November 5th, 2018

When should you not be transparent when developing trust?

Trust is critical in a negotiation, mediation or collaboration. Trust can be defined as being straightforward, open, accepting and responsible, but when are times when you should not be open? That is the focus of this commentary.

Beautiful sunset with mountains and reflection off of a mountain lake
October 28th, 2018

This is how to make your life amazing

From the bestselling author, Eric Barker, Barking up the Wrong Tree, I wanted to share with you his blog on This is how to make your life amazing: In short he offers these five points for your consideration: “"Career Wellbeing": Be engaged. Use your strengths. Hide from your boss. "Social Wellbeing": Spend time with the good people, not with the bad people. "Financial Wellbeing": Usually it's not about how much you have, it's about how you feel about what you have. Increasing the prior two factors prevents you from negatively comparing yourself to others. "Physical Wellbeing": Exercise, eat right and get your sleep, obviously. As we all know in our heart of hearts, feeling sexy is important. Restaurant choices can matter more than food choices. "Community Wellbeing": Helping others helps you. Therefore, helping me helps you. Why don't you call more often?

A cup of coffee with a notepad and pencil
October 22nd, 2018

Does Caffeine Make Us Smarter?

I happened upon an article about coffee that is available at the end of this blog.  That got me to thinking, does caffeine make us smarter?  That depends on a number of things including how we define smarter and some analysis of what caffeine does to our brains.  Having researched this a little further I wanted to share this with you.  

Two individuals shaking hands across a table after a negotiation
October 1st, 2018

This is how to close the deal in a negotiation

In some negotiations it seems like the deal will never close. This can be a technique used by one side to wear down the participants of the other side, it could be the result of factors beyond the control of participants or something else that you may never know. This commentary addresses such a situation, when you need or want to close the deal and the other side does not. What should you do? This article addresses this question.

Person with paint roller painting over the word "Problem" and standing in front of the words "No Problem"
September 10th, 2018

This is one way to manage conflict at work

Often when two parties are in a conflict with one another, one party feels more aggrieved than another. At other times the conflict is symmetric and both parties feel equal coming into a negotiation. This commentary addresses how to evaluate the situation when the situation is asymmetric and what can be done when one party feels very aggrieved and the other does not share in this perception.

Two people have made a bridge across a deep ravine and a third person is running across over their backs
August 27th, 2018

This is how to listen better with difficult people

You know how it is. You have been to training and you know that you are supposed to do. You are supposed to listen. You are supposed to be empathetic and develop a relationship. That is great in theory, but what about with a difficult person. 

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