Thoughts and Insights by Michael Gregory

Conflict Resolution

Frustrated guy with his smart phone to his ear and his other hand on his forehead while he is looking at his laptop
April 25th, 2021

How much is the high cost of unmanaged conflict costing your organization

Unmanaged conflict has a significant impact on morale, turn over, and the bottom line. What if you could collaborate constructively instead? Conflicts, disputes, conflict resolution, dispute resolution and healing are key elements to address for effective leadership. Exploring the costs, employees leaving, ongoing implications, your challenges as a leader, and the implications on trust, are things you can address going forward. This article takes a fresh look at this issue and provides you with tools to help you, your team, and your organization. By managing conflict, it is possible to reduce wasted resources, enhance relationships, and be more profitable.

four fist bumps over a table with coffee, smart phones and papers. The four fist bumps represent men, women, and people of color
April 17th, 2021

Take advantage of The Collaboration Effect

I would like to explain the three elements of The Collaboration Effect to address both conflicts and collaboration. Is conflict blocking your results? Would you like to be more productive, more profitable, and have more pleasure? Then you will want to take advantage of The Collaboration Effect by connecting relationships, listening actively, and educating judiciously to build bridges and negotiate closure. The Collaboration Effect enhances relationships, resources, and results. In other words, by taking advantage of The Collaboration Effect you will be better as a person, your firm will perform better, you will be able to interact better with difficult people, and you will have better results with others with improved collaboration.

Six parties on different screens to interact on a mediation
April 12th, 2021

This is how to build trust in virtual mediations

Trust is simply a “firm belief in the reliability, truth, ability, or strength of someone or something.”[i] Relationships are built on trust. This is hard enough in face-to-face disputes where one can hear the words, imply understanding with the tone, and interpret full body and facial expressions. With virtual mediations there are technical, administrative, interpersonal, and other issues that further hamper a clear understanding. These can undermine trust. The question is how can you build trust with virtual mediations? This article addresses three issues for your consideration regarding virtual mediations.   [i] https://search.yahoo.com/search?fr=mcafee&type=C211US0D20151102&p=Define...

A puzzle of a 100 bill missing several puzzle pieces
March 29th, 2021

Collaboration and conflict resolution for project managers through mediation

Collaboration involves two or more people working together to accomplish a goal. When two or more people work together the addition of ideas provides for a value-added outcome. Unfortunately, sometimes there can be differences of opinions that can lead to conflict. Mediation is one approach to resolve these types of matters. This article looks at mediation, the most common causes of conflict, and how mediation can overcome these issues.

A glass of red wine half full with the upper of the glass half labeled full and the lower half labeled empty
March 21st, 2021

Attitude in conflicts and collaboration matters

So much of what you do and say is shaped in part by your own attitude. In disputes and conflicts on the negative side and with collaboration and alignment on the positive side, attitude matters. In society today you see racial strife, uncertain economics, covid-19, less human touch, additional stress, and many other issues, it is amazingly easy to see the downside. On the upside with working from home, not having to commute, connecting virtually, spending more time at home, and having more time to concentrate on other things do you take time to reflect on what you are grateful for? Your attitude is key for so many of life’s twists and turns. This commentary explores your attitude and how you can impact your attitude towards conflict and collaboration

2 story apartment building with balconies
March 5th, 2021

Collaborative negotiations with landlords and tenants

When you think of disputes between landlords and tenants the natural tendency is to think of rent payments not being paid and the landlord wanting the money. After all the landlord has bills to pay too. However, there can be a host of issue and a number of perspectives. Having mediated hundreds of these disputes I want to share with you some thoughts during these more unusual times.

Four people at the end of a table having a lively discussion
February 21st, 2021

Mediation for eight possible business scenarios

Mediation is a tool that may be used to help resolve issues and conflict in the workplace. Mediation by a trained and qualified mediator can save time, money, mental toil, and resources.  A mediator’s collaborative style allows the parties to determine the outcome. The process allows for creativity. The parties explore the issues, feelings, and interests of everyone involved. The following commentary presents eight possible scenarios associated with work and businesses.

Manager mediating a conflict with employees
February 14th, 2021

Resolve workplace conflict through mediation

Workplace conflicts are inevitable. When two or more people are involved there is always room for miscommunication. Differences in perspective, understanding, temperament, and a host of other factors can enter into the situation. As a manager what are appropriate courses of action? This article will explore this question and offer you several ideas for consideration from a practical perspective.

Share the road sign with a bicycle above it
February 6th, 2021

Mediation and the conflict resolution process

The may informally only need to address two parties exploring the facts, issues, feeling around those issues, and interests. More formal conflict resolution processes may involve mediation, arbitration, or litigation associated with dispute resolution. Alternative dispute resolution techniques are introduced, with an emphasis placed on mediation. Mediation is a rapidly growing alternative for those looking for assistance on addressing issues. When the parties want some help, want closure sooner, want to expend less resources, and want to be part of the decision-making process instead of having a decision imposed by a third party, mediation may be the answer.

Monk carved into hole in a tree
January 31st, 2021

10 Principles of Ethical Conflict Resolution

Dispute resolution using mediation techniques can help resolve many conflicts at work, in court, and in life. This article explores 10 ethical principles that can be applied in conflict resolution as an alternative to save mental and physical toil, time, money, and resources. Applying these techniques may make a major difference for you when you may become engaged in a conflict with another party.

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