Thoughts and Insights by Michael Gregory

Working with Difficult People

October 1st, 2017

The Power of Thank You in a Negotiation with the IRS

I want to tell you a story about the power of “Thank you” from a recent negotiation I was involved with the IRS and offer this to you relative to your negotiations with the IRS or others. This also ties into what I have learned from neuroscientist about how our brains work and that we are more receptive to other’s ideas when approached positively, warmly and openly.

September 17th, 2017

Five Dispute Resolution Skills to Help You

It was my pleasure to mediate in a dispute last week. Reflecting on what worked and did not work, I wanted to share five ideas that I think you may find particularly useful.

September 11th, 2017

Have a Conflict? Here Are Three Negotiation Strategies for Business Valuers and the IRS

When things go wrong in a negotiation often there is a quick escalation, conflict increases and the two stinky twins of BO (blaming others) and BS (blaming self) become pronounced. What is the result? Escalation, litigation and entrenchment. I want to suggest three ideas for a better way.

August 28th, 2017

The Importance of Relationship to a Negotiation or a Mediation

This past week I was involved in a mediation related to succession planning in a very successful family owned business. I had been recommended for the mediation as a former IRS employee, business valuer with an understanding of business acumen and the ability to carry out the task with complete confidentiality. I sometimes say that I am like a priest. That is an advantage to mediation in that I can complete the mediation with complete confidentiality unless I am aware of any form of sexual, child or elderly abuse. This allows the parties to share things regarding their businesses and personal relationships within the business that have a bearing on addressing their concerns.

August 21st, 2017

What You Tell Yourself Matters with Difficult People and Situations

I have blogged on How to get along with difficult people, dealing with difficult people, and managing difficult conversations. However, have you thought about your own thoughts before you begin a difficult conversation?

August 13th, 2017

Shift How You Think About Confrontations to Impact the Outcome

The following is a guest blog post by Erika Garms, PhD, a friend and a truly insightful neuroscientist that has some very good ideas for you. I’m sorry to say that I’ve worked for plenty of dysfunctional and inefficient organizations. Perhaps many of you could say the same. As a result, I developed a burning desire to build healthier, and higher-performing workplaces for the sake of organizational results but also for the individuals who spend a third of their days within them. Five years ago, I founded consulting firm WorkingSmarts, Inc. to build healthy and high-performing workplaces.  More specifically, I help organizations to become brain-friendly by applying simple truths about how the brain works, to management and organizational dynamics.

August 6th, 2017

Relationship, Trust, IRS and Negotiations

I know as a negotiator one of the most important elements towards reaching an agreement in a negotiation is to build and have trust.  In order to have trust it is important to build a relationship with the other party. This is true in any negotiation, but especially with the IRS.

July 24th, 2017

Why is It So Hard to Change People’s Minds?

Having a very close relative that is at polar opposites with me politically is hard, but I love him. Others have asked how do you do it? That is if you both feel very strongly in your beliefs how can you deal with these very strong polar opposite perspectives? I have found an article that explains it from the Greater Good Science Center exploring neuroscience and how we interact with one another. This makes sense to me so I wanted to go over it with you and maybe you may want to share this with others too.

July 17th, 2017

An Update on Emotional Intelligence and Negotiations

On May 22, 2017 I provided a blog on Emotional Intelligence and Negotiations.  I have since received feedback and additional information that you may find useful. I wanted to share this with you for you and for you to help your clients, friends and family.

July 10th, 2017

How to Successfully Resolve Conflict between Staff Members Before It Blows Up

When key players at your firm with strong technical backgrounds or strong differing opinions do not get along well with one another this can have very serious consequences on the bottom line, morale, team building and employee satisfaction. If this is not addressed sooner rather than later, this can have a very negative impact on everyone involved. This article addresses how to address and overcome these concerns.

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