Thoughts and Insights by Michael Gregory

Leadership

Four fists all coming together in unison from four different people
September 26th, 2022

Why is collaborative leadership replacing top-down leadership?

In our complex world that is very interconnected leadership is increasingly moving from a top-down to a more collaborative approach overcoming conflicts and disputes more readily and earlier while improving productivity, morale, and customer satisfaction. This type of leadership tends to be encouraging, listening, and understanding. Leadership tends to be empathetic, focus on buy in, and being authentic. Collective leadership results in less rework, misunderstandings, and frustration as employees are aligned with their leadership. Because leadership is allowed to shift according to who has the expertise as various needs arise, everyone knows that depending on what is needed anyone may be called upon to share what they know, and everyone is encouraged to speak up.

"words have power" having been typed by a typewriter many times on an 8 1/2" by 11" white paper
September 19th, 2022

Do you want to know how to promote collaboration with cooperative language?

In order to promote collaboration and to prevent conflicts and disputes have you ever considered the language you use to promote or not promote cooperation? This commentary explores some leadership techniques, neuroscience implications, and provides practical considerations to help you promote cooperation when working on collaborative tasks with others. It is possible to use language unintentionally that can cause friction inadvertently. Consideration of needs and feelings can go a long way to promote collaboration. Empathy may be your most significant tool in your tool box when enlisting others to collaborate with you

24 emojis depicting various emotions
August 29th, 2022

Did you know that your life is shaped by the emotions you want to feel?

Do you want to be happier, calmer, and more energized? The answer to this question has a direct impact on how you collaborate, address conflict, and disputes, healing, empathy, listening, and leadership. In an article by the Greater Good Science Center at the University of California at Berkeley entitled How Your Life is Shaped by the Emotions You Want to Feel the author, the Managing Editor, Kira M. Newman, shares a series of studies with some enlightening insights. Keys points from that article are summarized here with some personal observations.

Stressed woman with hand to face being overwhelmed
August 22nd, 2022

Promote collaboration – yes, but to much of a good thing is not helpful

Collaboration with others often leads to better outcomes with others supplying ideas, energy, and effort. However, your desire to be a team player, to help others, and to be there for others can lead to too much collaboration and burn out. It is ok to say “no.”  You can do this diplomatically. It is necessary to say “no” sometimes. Become aware of your triggers, apply diplomatic commentary to say “no,” and keep balance in your life. That is the focus of this commentary.

Three signs pointing in opposite directions secure-unsafe, valued-useless, included-outcast
August 8th, 2022

What should you do when you don’t feel good enough?

One of the reasons that you may be in conflict with others leading to disputes may have to do with your view of self. In his new book, The Extraordinary Gift of Being Ordinary, Dr. Ronald Siegel of the Harvard Medical School, shares that everyone has doubts about themselves and so does he. You have continual self-evaluative thoughts. This is normal. However, rather than proving yourself he offers ideas and tips to address “not feeling good enough” and how you can build a better self. This ties into the Yale University course on happiness too. These ideas are introduced in this article.

Four people in a negotiation
July 25th, 2022

Does lying in collaborative business deals really pay off?

As a promoter of collaboration, a mediator, a conflict resolution specialist, and a person that teaches ethics and negotiations, I did not initially appreciate the title  of The Dark Side of Collaboration offered by Scientific America. However, the subtitle of  “People working together often scheme to put profits ahead of telling the truth. New research points out ways to stop this behavior” gave me hope. I found this article extremely helpful and enlightening. This commentary that follows shares some of the highlights of that article and offers some additional observations.

A person writing the word delegate on a piece of paper with arrows pointing away from the word
July 11th, 2022

Want to know how to avoid conflict when delegating or being delegated to?

The number one problem for new managers is believing they have to do it all and show that they can get things done. This can result in conflict, frustration,  and even burn out. As a leader focusing on listening delegation is a tool to be both more effective and efficient. The lack of delegation is a major issue for many managers. This commentary explores delegation, obstacles to delegation, effective delegation, six key elements of delegation, benefits of delegation, and gives you links to both the delegator’s checklist and the delegatee’s check list.

Hammer coming down on a nail with statement "I'm the boss"
July 4th, 2022

Should you lead with compassion, toughness, or empathy –why does this matter?

To avoid negative conflict and disputes and to promote collaboration, alignment, and purpose it is important to lead with compassion, have appropriate toughness, and listen with empathy. As a leader all of these matter. When someone is not performing well how should you proceed? Frustration is often a first response. I am sure you can relate. Especially if it reflects negatively on you. Responding with negative reinforcement is an initial knee jerk reaction, but research shows that when confronted with an underperforming employee that compassion and curiosity with suspended judgment works better. With appropriate coaching  to the individual, you may have far better results. Compassion and empathy build trust. You want greater trust to promote improvement.

Two red open hands. One facing up and the other facing down. They are nearly touching each other
June 6th, 2022

Too much trust can actually undermine collaboration

Trust is fundamental to business success, but too much trust may actually undermine collaboration based on an article in the  Harvard Business Review by Per Hugander entitled “When Trust Takes Away from Effective Collaboration.”   This can lead to conflict, disputes, frustration, lost productivity, poorer relationships, and more. For example, an employee may withhold information or share incorrect information when bad news has to be given to avoid conflict. To promote collaboration with your leadership there needs to be a balance between trust and collaboration. The commentary that follows summarizes key points from that article and offers insights based on this author’s experiences to help you in application.

Three figures arguing with various colorful on each image
May 15th, 2022

What does it mean to disagree well?

To encourage collaboration, healthy competition, and overcome conflicts and disputes one technique you can apply is to disagree well. You like many in our society today appreciate monologues that are provided to you by those with whom you agree to reaffirm positions, how smart you are, and how angry you should be with those that do not share that same perspective. The classic example in our society today has to do with reds and blues in our current political environment. Braver Angels offers an opportunity to overcome these differences with dialogue. This is one example of how to disagree well. The commentary that follows addresses the issue of what does it mean to disagree well.

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