Thoughts and Insights by Michael Gregory

Communication

Only seeing the hands and a table with two people across from each other and one pointing a pen down while holding a paper with writing on it in the other hand
July 24th, 2021

Do’s and Don’ts with tough Conversations

A difficult conversation can be something that makes you anxious or gives you stress. Everyone has difficult conversations The question is, what should you not do and what should you do when faced with a tough conversation. This could be personnel matter, a conduct issue, a reprimand, a transfer, a termination, or any of a host of difficult conversations. As an author that specializes in conflict resolution and collaboration, here are some observations to help you.

Person sitting next to a river working on their laptop
July 12th, 2021

Addressing conflict with returning to the office policies

Not all conflicts are bad.

A handshake between two hands with various words on the hands and arms like cooperate and connect
May 18th, 2021

This is how to engage with others and build connecting relationships

The Collaboration Effect is all about finding ways to collaborate with others for better outcomes. A key element for collaboration with others is parties engaging with each other. Leaders know this and foster collaboration. The Collaboration Effect is all about connecting relationships, listening actively, and educating judiciously to build bridges and negotiate closure This article takes a deeper dive into reaching out to others, engaging with others, and finding ways to really connect based on their needs.

four fist bumps over a table with coffee, smart phones and papers. The four fist bumps represent men, women, and people of color
April 17th, 2021

Take advantage of The Collaboration Effect

I would like to explain the three elements of The Collaboration Effect to address both conflicts and collaboration. Is conflict blocking your results? Would you like to be more productive, more profitable, and have more pleasure? Then you will want to take advantage of The Collaboration Effect by connecting relationships, listening actively, and educating judiciously to build bridges and negotiate closure. The Collaboration Effect enhances relationships, resources, and results. In other words, by taking advantage of The Collaboration Effect you will be better as a person, your firm will perform better, you will be able to interact better with difficult people, and you will have better results with others with improved collaboration.

lap top computer with a host of international faces coming out of the screen
February 28th, 2021

Take these five actions to improve collaboration

Collaboration is simply the action of two or more parties working towards a common a goal. However, not everyone is necessarily on the same page and conflicts can arise for a variety of reasons. To minimize conflicts and to improve collaboration here are five actions you can take to improve the process. When you improve the process you enhance relationships, reduce required resources, and improve results.

Doctor sitting with a patient and explaining the situation
November 30th, 2020

Lead with compassion - listen with empathy

The Collaboration Effect ® is all about connecting relationships, listening actively, and educating judiciously in order to build bridges to negotiate closure. Recently having listened to a presentation by a prominent neuroscientist in the field, following up with him, and conducting additional research, I learned something truly exciting related to compassion and empathy that I want to share with you. We need to lead with compassion and listen with empathy.

Red white and blue republican elephant and democratic donkey on stage in front of an American flag with an electric shock between the two
October 30th, 2020

Partisanship, the Election and Conflict Resolution at Work

On the day after the election in 2016 I wrote a blog regarding “How to Help Those Feeling Anxiety Today”. Here we are nearly four years later and the situation is similar and possibly worse. That blog still has merit today. However, being four years older and a little wiser (I hope) I want to offer some insights this year just before the election to help you and others over the near future. It is expected that at least about half of the people at work will be unhappy and have anxiety once the election results are known. Going into election day, with all of the hype, over $1 billion spent on TV adds and other media, and the continuous bombardment on the news, we all could use a break.

June 1st, 2020

Here is what you can learn from a COVID-19 doctor applied to BV negotiations with the IRS and other parties

Recently an emergency room doctor, Dr. Lorna M. Breen, working continuous 12 hour shifts in NYC committed suicide. This was very sad and points out the tremendous cost this is having on our medical and first responders. The Greater Good Science Center at the U of California at Berkeley responded with a neuroscience article on How Can Doctors Stop Burnout in a Pandemic? In the commentary that follows I take that article and apply the lessons learned here to communication in a hard negotiation. We can all learn from this tragedy. In the end taking time to build connections, listen actively, and educate judiciously are needed in business valuation too.

Four hands fist pumping success
December 23rd, 2019

This is how to apply collaborative leadership to negotiations

Collaborative leadership is all about giving employees a voice, a chance and autonomy in decision making.  But how does this work in negotiations? Employees want clear expectations and they want to know what is expected of them. This takes explicit delegation.  This article looks at explicit delegation related to negotiations and presents three elements that could derail the process.  Taking these into account can make a real positive difference in a negotiation.  If you have employees working for you and they have to negotiate with others, this is directly on point. If you have to negotiate on behalf of your employer with others this is directly on point for you too.

An entry to a circular maze
December 2nd, 2019

This is how to avoid conflicts in a family business around succession planning

It can seem like a maze when addressing conflicts in a family business. Running a business is hard and complex. Running a family business increases the potential for conflicts even more. Finally, when considering the next step around succession planning the stress level can really go up. That’s why many avoid the situation. With so many businesses in this situation this article focuses on common issues to consider when transferring a business to children. 

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