May 6th, 2019
Cognitive bias is defined as “a systemic error in thinking that impacts one’s choices and judgments”. We are all shaped by our experiences good and bad. We learn from these experiences. However, we can also reinforce, learn from others, and teach ourselves things that are not true. When that happens, our thinking is impaired. This article focuses on how cognitive bias negatively impacts serious negotiations and conflict resolution. The article also offers what we can do about it.