Thoughts and Insights by Michael Gregory

Attitude, smiling, and happiness in negotiations

Have you ever thought of how helpful it is to simply smile in a negotiation? Do you know how powerful this can be? This commentary focuses on the implications of your own attitude in a negotiation, explores the impact of smiling, and ends with how to simply make your life happier with potential positive impacts in your own negotiations. The applications are at work and in life. Personally, I have found these helpful and that is why I wanted to share this with you too.  

Lead with compassion - listen with empathy

The Collaboration Effect ® is all about connecting relationships, listening actively, and educating judiciously in order to build bridges to negotiate closure. Recently having listened to a presentation by a prominent neuroscientist in the field, following up with him, and conducting additional research, I learned something truly exciting related to compassion and empathy that I want to share with you. We need to lead with compassion and listen with empathy.

This is how emotional triggers affect you in a negotiation

Your attitude in a negotiation is key. Your attitude determines how you may react to triggers during a negotiation. Do you think this will be successful or not? Likely your attitude will assist you in reaching that conclusion. If you don’t think it will be successful, it won’t. If you do think it will be successful the chances are it will. What can you do to ensure you have the right attitude and to make sure that if the other party hits your hot button that you won’t sabotage or that they won’t sabotage the negotiation?

Apply the art of de-escalation to a conflict

Have you ever been in a conflict with someone about something and wanted to either prevent the situation from escalating, tone down the rhetoric, or wanted to de-escalate a tense situation? There are ways to address each of these types of situations. Ideas are presented here. From the book Peaceful Resolutions Chapter two focuses on The Art of De-escalation. Elements of that chapter are being offered here to help with each of these three situations.

Here are three keys to happiness at work

We are in stressful times with COVID-19, George Floyd, and work. For those of working, we feel for those that aren’t. For those working with kids in school there are many unknowns for this fall with virtual classes, being at school and hybrids. Those are plans, and once something happens parents will have to adjust to changes. With everything going on in our lives at home, in life and at work, what can we do to find more happiness at work? That is the focus of this article.

Here is what to do when you're right and they are wrong

Some situations are clear. Sometimes there is no doubt someone else is in the wrong. They may not even realize they are in the wrong, but they are. When that happens what should you do?  This article addresses a personal situation and then points out how the same approach can be played out at work.  For example, you’re in line for a check out and someone cuts in front of an elderly person to move ahead in line at the grocery story. What do you do?  Some are more assertive and speak up. Others would be intimidated by this and say nothing. What might you do?

Here are three great ideas for addressing change

Research has shown that 58% of businesses reinvent themselves at least every three years. Think about that for a second. With Covid-19, one of those times likely for an even greater percentage is now. The question is how do you adapt? So, what should you do? These three suggestions from the Harvard Business Review are to flip conventional thinking. They are: Rather than “follow best practices” “share your failures” Rather than “if it ain’t broken don’t fix it” to “fix it anyway Rather than “control your assets” to “share your assets” The HBR article takes a look at these suggestions and provides you with some ideas looking directly at business results. In this blog article additional thoughts are presented for you to consider based on this author’s personal experiences. Both hopefully give you some food for thought from different perspectives to help you going forward.

Here are the three best tips to negotiate closure

Previously on this blog tips have been presented on how to negotiate closure, how to close a deal in a negotiation, and closing the deal – what is the impact on the next one. Reflecting on these blogs and considering that we can remember three things well, this blog priorities the three best tips to negotiate closure. In the end isn’t that what we want whether it be a sales deal, a business negotiation or an end to a conflict? My experience is, that is what the decision maker wants. In corporate America the VP’s may be only oriented towards their area of influence, but the C-Suite people want closure. That’s what business owners want too. So, what are these three best tips? Negotiate the process including benchmarks and deadlines Come up for air When needed bring in fresh faces

Here is what you can learn from a COVID-19 doctor applied to BV negotiations with the IRS and other parties

Recently an emergency room doctor, Dr. Lorna M. Breen, working continuous 12 hour shifts in NYC committed suicide. This was very sad and points out the tremendous cost this is having on our medical and first responders. The Greater Good Science Center at the U of California at Berkeley responded with a neuroscience article on How Can Doctors Stop Burnout in a Pandemic? In the commentary that follows I take that article and apply the lessons learned here to communication in a hard negotiation. We can all learn from this tragedy. In the end taking time to build connections, listen actively, and educate judiciously are needed in business valuation too.

What do you do when times get tough? – according to neuroscience

We all know the phrase when the going gets tough the tough get going. We appreciate the idiom. But what about our psyche and the impact of all the negative news on a daily basis. What if your revenues are down? What if you are furloughed not knowing when you will be called back or worse yet, what if you are laid off and don’t have job to come back to? What if you lost a relative or close friend due to COVID-19 or for any other reason? Talk about stress. We know from neuroscience there are 12 resilience practices to help you that are broken down into five categories. These five categories are being offered to help you regardless of your situation. These come from the Greater Good Science Center at the University of California at Berkeley. I am offering these to you here with some additional insights to help you going forward.