April 24th, 2022
When involved in a negotiation, mediation, a conflict, or a dispute a natural response is to become defensive, angry, and/or frustrated when things do not go well. A question arises as to how you can remain focused on the problem, remain calm, confident, and competent without letting anger take over. When you are angry you are not thinking as clearly, you may make poor decisions, and the ramifications may be extremely consequential. Knowing this, the commentary in this article addresses how to prevent anger from taking over, and how to overcome anger should it surface in a negotiation or a mediation.