September 26th, 2022
In our complex world that is very interconnected leadership is increasingly moving from a top-down to a more collaborative approach overcoming conflicts and disputes more readily and earlier while improving productivity, morale, and customer satisfaction. This type of leadership tends to be encouraging, listening, and understanding. Leadership tends to be empathetic, focus on buy in, and being authentic. Collective leadership results in less rework, misunderstandings, and frustration as employees are aligned with their leadership. Because leadership is allowed to shift according to who has the expertise as various needs arise, everyone knows that depending on what is needed anyone may be called upon to share what they know, and everyone is encouraged to speak up.