Archive : Thoughts and Insights by Michael Gregory

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Five fits with participants from various backgrounds coming together with a fist bump as a team
April 2nd, 2018

Why is Collaboration Important in the Workplace?

We are all oriented to either minimizing pain or maximizing reward. This is what plays out related to conflict resolution versus collaboration. This article addresses the benefits of collaboration in the workplace and how you can create a more collaborative environment. Pioneering companies get it.
Storm clouds on the left give rise to blue sky on the right
March 12th, 2018

Going from Forming, to Storming, to Performing Relationships in Negotiations

When you form a new relationship through a negotiation everyone feels very good, but inevitably something comes up. Someone misses a deadline, quality was not what was anticipated, terms have been interpreted differently between the parties, or something else has happened to negatively impact the relationship. When something like this happens, the relationship can turn stormy. This commentary addresses how to bring the relationship back. There are three keys. These are: be empathetic, potentially change the participants, and consider reframing the issue.
March 5th, 2018

Preparing for a Negotiation with Difficult People

We all negotiate with others. Sometimes the other party can be very difficult to work with. Our best option may to avoid that negotiation and go elsewhere, but sometimes that is not an option. This article addresses this issue.
January 15th, 2018

Ten Steps for an Interest-Based Resolution

From the book Peaceful Resolutions a summary of one of the steps to resolving conflict is a free six sided pocket guide (that fits in your pocket).  One of the six sides of the tri-fold pocket guide offers Ten Steps for an Interest-Based Resolution.  This 10 step summary process is elaborated on in this text. 
January 2nd, 2018

How the Science of a Meaningful Life Can Impact Your Vocation

As we start a new year, it pays to reflect on how we make a difference in our vocation and what we may want to do differently with the start of this new year.  This article explains how.
December 26th, 2017

Five tips to help resolve conflicts with customers and staff

As someone who concentrates on resolving conflict, negotiating winning solutions and inspiring leaders I want to offer you some relatively simple tips to help make the start of the new year better for you related to potential conflicts with customers and staff. You are not alone. Consider this commentary and reach out to mentors to explore how these or similar ideas may work best for you in your situation.
In business two elements can continually be at odds with one another. These items are trust and transparency. Transparency is clearly a good idea, but when is to much a bad idea? This article explores this question with employees and then looks at this question related to a negotiation.
December 18th, 2017

This is why trust and transparency matter with employees and negotiations

In business two elements can continually be at odds with one another.
December 11th, 2017

Lessons learned from positive, negative encounters

This article summarizes lessons learned from interviews from 30 executives on lessons learned from positive and negative encounters.  We all can learn from these.
December 4th, 2017

This is the way to enhance your reputation at the bargaining table

What do you think? Does a reputation for collaboration or for competition suggest an advantage at the bargaining table?  We both know you cannot control what others say about you, but you can control what you do and how you do it. You only have one reputation and once that is tarnished you are in trouble. So what type of reputation should you try to cultivate?
November 20th, 2017

This is Why Emotions Matter in Negotiations

Our brains are 98% and 2% rationale and yet we approach negotiations as if they are to be rationally resolved. This article focuses on your emotions and their emotions and how to address diffusing your and their emotions to focus on facts, issues, feelings and interests to work towards a resolution around particular issues.

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