Trust

December 10th, 2018
Male on a lookout in nature exploring the vast treed wilderness

This article focuses on some basic elements that have proven successful and are forcing businesses to change how they hire, train and retain top talent. Millennials are driven to succeed when they are treated with respect, with an employer that is focused on its workers, with management is transparent and most importantly when there is a collaborative environment. It’s not that complex, but it takes effort to make these things happen. It doesn’t just happen.

November 5th, 2018
Clear pool of water with fish swimming near the surface

Trust is critical in a negotiation, mediation or collaboration. Trust can be defined as being straightforward, open, accepting and responsible, but when are times when you should not be open? That is the focus of this commentary.

September 4th, 2018
The word Trust scratched into a sandy beach

Here are some very specific ideas to help you in any negotiation. You begin your investigation into the parties and process as a first step. Your goal is to build a good and as solid a relationship as possible. 

July 9th, 2018
A man walking away on a narrow boardwalk with tall sea grass on either side.

When is it time to walk away from a negotiation? In short, when a trusted third-party advisor counsels you that is time to let it go. When mediation is not an option. When you are focused on sunk costs to recover rather than pertinent information now. When your focus is on fairness rather than objective criteria. There are many reasons why negotiations fail and why collaboration may not work. After all collaboration is hard. If the other party does not want to collaborate that pretty well ends the reason for trying to go forward.

June 25th, 2018
Two blue images of people icons with a larger one to the left and a partially embedded smaller one on the right.

In general, when someone comes with a question the typical response is to respond with an answer or what we believe to be a solution. This sets up a supply process for answers, but is this what is really needed? If we want collaboration, because that increases team work, reduces resources, reduces toil, reduces stress and increases productivity and therefore profit, there are three things to consider.

May 21st, 2018
Three adult women having coffee while having a pleasant conversation in a coffee shop booth

A great negotiation often has four parts related to building relationships, listening for understanding, educating for enlightening and negotiating winning solutions. However, the question remains how much small talk is necessary to build the relationship and is it really necessary?

That is the focus on this article.

April 30th, 2018
lower blue hand and upper red hand with some key words imprinted on the hands giving each other "five" for cooperating so well with each other

Over the last four weeks I have focused on why collaboration is important in the workplace, why collaboration is hard, why collaboration doesn’t always work, why collaboration is better than competition, and now I am tying things together with how collaboration can help grow your business.

April 23rd, 2018
Woman looking at eleven circles tied together by lines with faces inside the circles.

Wait a minute. Isn’t competition good in the work place? Isn’t competition what makes America great?

The question really is which is better for your team?

You are only as good as your weakest link when the chain breaks. You might have one super link in the chain, but that does not matter when the chain breaks. By shoring up your weakest link the entire chain is stronger.

April 9th, 2018
Two geese with one acting in an aggressive posture

From the time we started school we were taught to work hard, study hard, do our best and we will get ahead. Then when the best technician becomes a manager all of that has to be turned on its head. Why?

April 2nd, 2018
Five fits with participants from various backgrounds coming together with a fist bump as a team

We are all oriented to either minimizing pain or maximizing reward. This is what plays out related to conflict resolution versus collaboration. This article addresses the benefits of collaboration in the workplace and how you can create a more collaborative environment. Pioneering companies get it.

March 5th, 2018

We all negotiate with others. Sometimes the other party can be very difficult to work with. Our best option may to avoid that negotiation and go elsewhere, but sometimes that is not an option. This article addresses this issue.

January 22nd, 2018

This article addresses how to turn a crises into a collaboration. We can learn from hostage negotiators and their success rate is phenomenal. So what can you do to help yourself when you feel like you are in a crises with someone else?

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