In this session Michael Gregory shares with you insights on how to de-escalate yourself and others and enhance communication, listening, and negotiation skills. With over 2,500 mediations and negotiations during his career Mike shares with you insights on how to de-escalate and negotiate. All participants will be provided with his pocket guide on peaceful resolutions. With his focus on business to government (IRS), business to business and within businesses practical examples you can immediately apply this information at your work, home or other environments.
Friday, January 26, 2018