Friday, May 5, 2017
In this session participants learn how de-escalate themselves and others to stay focused on the issues.
Developing the facts, undestanding the issues and the emotions behind the issues are key to identifying interests so that the participants are able to work towards solutions.
In addition, key insights are provided on how to work with the IRS procedurally on issue development to avoid misunderstanding and conficts.
ASA and MABVP Joint Conference
Minneapolis, Minnesota
