Peaceful Resolutions

Thursday, April 27, 2017

Join author and Alternative Dispute Resolution provider Mike Gregory for a review of his 60 steps to peaceful conflict resolution.

Learn about positive techniques for:

  • de-escalation
  • verbal and non-verbal communication
  • listening
  • negotiation
  • and mediation

In addition, presenter will address how to explore innovative solutions and how to create trust and stronger relationships.

Minnesota Employee Relocation Association
Union Depot in St. Paul