What do all of these have in common? In the last four days I have offered articles on negotiations at my other blog at ManagingResolutions.org on these topics. Subscribing to several sources including the Program on Negotiation at the Harvard Law School and reading articles from the Harvard Business Review it just so happens I pulled some key items on these topics that might be able to help you.
My goal with the blog is to provide concise commentary to assist you whether it be IRS issues. negotiations in general or in developing your and your team's skills. These four posts have a common thread. Here are ten elements of that common thread:
- Do your homework
- Understand the other party's culture
- Show respect at all times
- Find ways to develop good working relationships
- Build trust
- Make sure you have someone there that understands the jargon/language and can explain it in terms you and your team understand
- Bring up any 600 pound gorillas in the room
- When working with a powerful supplier you only have four choices
- When it comes to training - one size does not fit all - find an experienced trainer
- Test alternatives and evaluate alternatives going forward
In October I am teaching 25 leaders on the topic of conflict resolution entitled "Peaceful Resolutions" here in the Twin Cities. The class is already filled. The key to conflict resolution is understanding the art of:
- de-escalation;
- communication;
- listening;
- conversation;
- discussion;
- negotiation;
- mediation; and
- compromise.
By active listening, understanding interests, and understanding the emotion behind an issue it is often possible to work together with the other party to work towards issue resolution even in instances of conflict. Working with experts in neuroscience the past two years I have gained insight on how the brain works and how to use this information in real world settings to resolve conflict. Look into the broad subject of neuroscience and conflict resolution to help yourself with negotiations and conflict resolution.