Resources/FAQS

If the mediation process does not work each party has a clearer understanding of the facts related to the issue, a better defined understanding of the issue, a clearer understanding of the feelings of the other party, and a better understanding of the interests (short term and long term) of the other party. Our mediations have a very high success rate because we take the time up front to be well prepared, and we focus on the problem.

Both judges and administrative hearing officials (Appeals) frequently say that if both people are unhappy with the judgment, it’s a good one. We believe that both people can be satisfied and live with a mediated settlement.

This question comes up when the parties are considering mediation or retaining opposing attorneys.They think it will be easier and safer to have an attorney fight for their rights. We see it differently, especially if there are longer term relationships at stake. Why not use the traditional process to begin to establish how you will negotiate and resolve conflict? We provide a safe and confidential forum outside the court or traditional administrative process. We offer constructive options of how to do things differently.

We begin with any issue that is a priority for the parties unless in a pre-discussion the parties have indicated another preferred approach. If there is no single pressing issue, the first session includes gathering information about the facts on the issue(s). Generally both parties are already well prepared.  Occasionally one party does not have all of the information available, so additional work is necessary. For training managers this is structured to individual circumstances.

The service is provided on a per hour basis for mediation/negotiation and most other issues. The typical time frame ranges from two to eight hours on most mediation, but can be longer depending on the complexity of the situation. With the potential for settlement this mediation cost may save the client very significant out of pocket fees and provide timely closure to the issue.

For developing managers there is one fee for the service for a training session with your employees.