Effective people
March 20th, 2017

How to Keep the Best People

What do managers need and want to enhance effectiveness? The same things their employees want! According to the Gallup Poll nearly one third of Americans are not engaged at work and that’s a three year high.

Computer generated color scheme.
March 13th, 2017

The Rise of Artificial Intelligence Makes Emotional Intelligence More Important

In “The Rise of Artificial Intelligence Makes Emotional Intelligence More Important” by Megan Beck and Barry Libert the authors make a strong case that skills like persuasion, social understanding, and empathy are going to become differentiators as artificial intelligence and machine learning take over our other tasks.

March 6th, 2017

Understanding and Using Different Negotiation Styles

Reading “Understanding Different Negotiating Styles” by Katie Shonk from the Harvard Law School Program on Negotiation blog, it struck me that I wanted to share with you another way to look at negotiating styles other than the way these were explained.   She categorizes negotiating styles as individualistic, cooperators, competitives, and altruists and she offers some interesting statistics.  She has some very good insights and I recommend her article, however, I want to present some information for you from a different perspective.

February 27th, 2017

Managing Your Counterpart’s Satisfaction in a Negotiation

In this article from the Harvard Law School Program on Negotiation the authors offer insight on “Managing Your Counterparts Satisfaction”.   This is a key concept to have both parties feel as if the negotiation was truly a win-win for both parties.   The autho

February 20th, 2017

Why Negotiations Fail

In this article by Katie Shonk from the Program on Negotiation at the Harvard Law School Blog offers three very good reasons why negotiations fail. These are:

A difficult child.
February 13th, 2017

Dealing with Difficult People

A common concern identified by participants from the 18 evaluations I received indicated a need to address “Working with Difficult People.”

How to Get New Partnerships Off on the Right Foot
February 6th, 2017

How to Get New Partnerships Off on the Right Foot

In this article from the Program on Negotiation from the Harvard Law School Katie Shock offers some interesting ideas for consideration.   Her four key points are:

January 30th, 2017

The Mediation Process in Business Negotiations

Insights on how mediation works in a law suit and to increase the probability of success it is very important to use a mediator that has experience in applicable business acumen.

January 23rd, 2017

Conflict Resolution in the Workplace

This article from the Program on Negotiation Harvard Law School Daily Blog focuses on Conflict Management: Intervening in Workplace Conflict.  Unresolved conflict in the workplace can fester,

Someone exhibiting the stress of stonewalling
January 16th, 2017

How to Overcome Stonewalling in a Negotiation?

Yvette Erasmus, PsyD LD asks a question about stonewalling and then provides some very good ideas from neuroscience. Stonewalling is “when the listener withdraws from the interaction, shutting down and closing themselves off from the speaker because they are feeling overwhelmed or physiologically flooded.” So what does Dr. Erasmus suggest to bring the conversation back on course?

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