Personal attention is one of the keys for collaboration. What does personal attention mean? We…
When is it time to walk away from a negotiation? In short, when a trusted third-party advisor counsels you…
It was my pleasure to attend the CTI NACVA conference at Caesars Palace in Las Vegas and hear a wonderful key…
In general, when someone comes with a question the typical response is to respond with an answer or what we…
Focusing on conflict resolution and collaboration I have found one of the keys for decision makers to make…
Fostering creativity at work can produce some pretty fantastic results. This article focuses on creativity…
We all have things we worry about. Often we take our negative feelings and enhance them by making them…
Dispute resolution may begin with a negotiation, move into mediation and could eventually require arbitration…
A great negotiation often has four parts related to building relationships, listening for understanding,…
Working with clients with issues at the IRS there are five steps to consider along the way. These are…
Two very real-world questions for you are: how should you dress for a negotiation, mediation, conflict…
Over the last four weeks I have focused on why collaboration is important in the workplace, why collaboration…
Wait a minute. Isn’t competition good in the work place? Isn’t competition what makes America great…
It has been demonstrated that collaboration is important in the work place and it works. It has also been…
From the time we started school we were taught to work hard, study hard, do our best and we will get ahead.…
As an expert in conflict resolution business to business, business to government and within businesses, the…
BATNA is an acronym for Best Alternative to a Negotiated Agreement. This article addresses the…
In a negotiation a common question is what types of information can be revealed and if so how much of that…
When you form a new relationship through a negotiation everyone feels very good, but inevitably something…
We all negotiate with others. Sometimes the other party can be very difficult to work with. Our best option…
In a negotiation one of the keys to a successful negotiation is managing your counterpart’s expectations.…
When we think about training and negotiation this may conjure up negative feelings. I want to promote that…
In a negotiation when one party throws out a number that is anchoring your price. You could do it or the…
Do you know the saying “Prior Planning Prevents Poor Performance”? The same holds true for negotiations.
Some…
It has been shown that how we feel at the end of one negotiation can have a direct impact on the next…
From the book Peaceful Resolutions a summary of one of the steps to resolving conflict is a free six sided…
In a negotiation each party enters into the negotiation with a position and series of interests. How we…
As we start a new year, it pays to reflect on how we make a difference in our vocation and what we may want…
In business two elements can continually be at odds with one another. These items are trust and transparency…
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This article is currently posted at the Minnesota…