Thoughts and Insights by Michael Gregory

Here are three keys to happiness at work

We are in stressful times with COVID-19, George Floyd, and work. For those of working, we feel for those that aren’t. For those working with kids in school there are many unknowns for this fall with virtual classes, being at school and hybrids. Those are plans, and once something happens parents will have to adjust to changes. With everything going on in our lives at home, in life and at work, what can we do to find more happiness at work? That is the focus of this article.

This is how to remain ethical with hard bargainers

With the advent of artificial intelligence ethics is taking on additional importance. The Harvard Program on Negotiation identifies five principles for consideration. Linda Fisher in her book, 7 lenses, Learning Principles and Practices of Ethical Leadership offers seven lenses of ethical responsibility. A question is how can these principles and ethical responsibilities be applied to negotiations? When working with principled negotiators the ethical principles and ethical responsibilities seem to be very practical. What about when needing to address hard bargainers that don’t seem to have principles and ethical responsibilities?

Here is what to do when you're right and they are wrong

Some situations are clear. Sometimes there is no doubt someone else is in the wrong. They may not even realize they are in the wrong, but they are. When that happens what should you do?  This article addresses a personal situation and then points out how the same approach can be played out at work.  For example, you’re in line for a check out and someone cuts in front of an elderly person to move ahead in line at the grocery story. What do you do?  Some are more assertive and speak up. Others would be intimidated by this and say nothing. What might you do?

Here are three great ideas for addressing change

Research has shown that 58% of businesses reinvent themselves at least every three years. Think about that for a second. With Covid-19, one of those times likely for an even greater percentage is now. The question is how do you adapt? So, what should you do? These three suggestions from the Harvard Business Review are to flip conventional thinking. They are: Rather than “follow best practices” “share your failures” Rather than “if it ain’t broken don’t fix it” to “fix it anyway Rather than “control your assets” to “share your assets” The HBR article takes a look at these suggestions and provides you with some ideas looking directly at business results. In this blog article additional thoughts are presented for you to consider based on this author’s personal experiences. Both hopefully give you some food for thought from different perspectives to help you going forward.

Here are five good negotiating techniques to use with the IRS and others

When you are involved with a negotiation with the IRS or another party where it appears there may be significant differences of opinion, here are five good negotiating techniques to consider. Start off by determining your and their positions. What is your Best Alternative to a Negotiated Agreement (BATNA), what do you think is their BATNA? Next consider offering the first alternative position known as an anchor to set the stage. Listen actively without judgment to understand where they are coming from. Reframe the negative to a neutral or even into a positive when possible. Finally, seek advice from those with experience in these matters. Beware those that should have the expertise, and focus on those that know what they are talking about.

Here are the three best tips to negotiate closure

Previously on this blog tips have been presented on how to negotiate closure, how to close a deal in a negotiation, and closing the deal – what is the impact on the next one. Reflecting on these blogs and considering that we can remember three things well, this blog priorities the three best tips to negotiate closure. In the end isn’t that what we want whether it be a sales deal, a business negotiation or an end to a conflict? My experience is, that is what the decision maker wants. In corporate America the VP’s may be only oriented towards their area of influence, but the C-Suite people want closure. That’s what business owners want too. So, what are these three best tips? Negotiate the process including benchmarks and deadlines Come up for air When needed bring in fresh faces

Minnesota Nice, People of Color, Conflict Resolution, and Collaboration

After the murder of George Floyd in Minneapolis Minnesotans are taking a good hard look at themselves. This is causing conflict at levels not seen here before at least in my time in Minnesota (since 1983). So, what does Minnesota nice, people of color, conflict resolution, and collaboration have to do with each other? Everything. Giving this some thought as a person that works on conflict resolution; diversity, equity and inclusion with the Minnesota State Bar Association with the board of the Alternative Dispute Resolution Section; someone that has taught on this topic; and someone who conducts regular research on this topic, here are some thoughts and ideas as Minnesotans wrestles with these issues.

Here is what you can learn from a COVID-19 doctor applied to BV negotiations with the IRS and other parties

Recently an emergency room doctor, Dr. Lorna M. Breen, working continuous 12 hour shifts in NYC committed suicide. This was very sad and points out the tremendous cost this is having on our medical and first responders. The Greater Good Science Center at the U of California at Berkeley responded with a neuroscience article on How Can Doctors Stop Burnout in a Pandemic? In the commentary that follows I take that article and apply the lessons learned here to communication in a hard negotiation. We can all learn from this tragedy. In the end taking time to build connections, listen actively, and educate judiciously are needed in business valuation too.

This is how to get your productivity back on track

Here it is Memorial Day weekend. For most of us that gives us an extra day off. For many of us we are working from home and trying to balance life. This may include kids with school work, buying groceries, doing laundry, maintaining relationships, etc. etc. etc. With everything going on in our lives the question is are you a wonder woman or a super man? The answer is no. We are only human. We can only do so much. There are only so many hours in the day. We are never 100% productive. We all need down time. The question is how do we balance everything and remain sane? Understanding The Collaboration Effect®, associated with connecting relationships, actively listening and educating judiciously let’s explore what to do looking at ourselves instead of others.

Here are three things great collaborators avoid

Have you ever worked for a great leader or manager? What did you like about the person? Have you ever worked for a poor leader or manager? What was it that he or she did that really gave you heartburn? Were they a micromanager? In your face? A poor listener? You can learn from great leaders and managers what to do and from poor managers and leaders what not to do. In practice what are the three biggest things to avoid as a great collaborator with others? These are: don’t be so critical, don’t worry so much about the future, and don’t make unrealistic expectations on yourself or others. Let’s take a look at each.