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Smiling happy young woman with arms raised showing optimism

March 18th, 2022

March 18, 2022, Michael Gregory’s Weekly Leadership Roundup

Leadership, Collaboration, Conflict Resolution

Man looking down with hand on his forehead looking very distraught

March 14th, 2022

How to respond to clients in crisis

Have you ever had a potential client or client contact you upset? Someone may have referred them, simply found you on the internet, or they are one of your long term clients. It really does not matter. What matters is that they are currently concerned about something, need help, and have reached out to you in the hope that you can help them. So, what skills do you need? You need to listen, de-escalate the situation, network with the experts you know that could help, and help them through this crisis. Here are some thoughts to help you.

Figures in two different computer screens facing each other with a theoretical rope between them. They are in a tug of war.

March 11th, 2022

March 11, 2022, Michael Gregory’s Weekly Leadership Roundup

Leadership, Collaboration, Conflict Resolution

March 6th, 2022

Collaboration, the Harvard Business Review, and a personal example

Conflict detracts from productivity. Sometimes mediation is necessary to overcome conflicts. When everything clicks with collaboration you enhance relationships, revenue, and results. A recent summary of seven books by the Harvard Business Review brings this to light. However, slogans like “work smarter not harder” are not the answer. This article takes the key lessons and gives you further insight based on a pesonal example to take collaboration to the next level for you and your organization.

Man with hand to forehead with a headache

March 5th, 2022

March 4, 2022, Michael Gregory’s Weekly Leadership Roundup

Leadership, Collaboration, Conflict Resolution

The word Solution being seen in the rear view mirror

February 27th, 2022

Conflict resolution and process improvement

Mediation techniques reduce conflict and promote more effective negotiations. These types of techniques are extremely helpful, but conflicts can stem from both systemic and interpersonal concerns. This commentary explores both systemic and behavioral elements with ideas to help you going forward. Learn from the past and apply to the present.

Four diverse colored arms reaching across to hold each others' wrists

February 25th, 2022

February 25, 2022, Michael Gregory’s Weekly Leadership Roundup

Leadership, Collaboration, Conflict Resolution

Two parties with arms crossed facing towards camera

February 22nd, 2022

Educating the other party the way they want to be educated in a conflict

The Collaboration Effect© is all about connecting relationships, listening actively, and educating judiciously to build relationships and negotiate closure. Previous commentary on connecting relationships and listening actively lead us to today’s commentary on educating judiciously. That is the focus of this commentary. How can you educate someone else the way they want to be educated when conflict is involved?